 Q.
What happens if I want to have a holiday?
A. Please ensure that your establishment knows when you will not be
available so that the clients are not waiting for you to visit.
Q. I have been asked to get a CRB check by
the establishment I am going to visit. Do I have to get this done?
A. If the establishment requires that you have a CRB check, we must
abide by their rules.
Q. What should I do if my dog is too
unwell to visit?
A. Please let your establishment know that you will be away for a while
and keep them in touch as they will certainly want to know how their PAT dog
is doing.
Q. What should I do when my bitch is in
season?
A. You should not visit with a bitch in season, please let the
establishment know.
Q. How do I find somewhere to visit?
A. Your first ‘port of call’ is your allocated Pets As Therapy contact,
normally an Area Co-ordinator. If they are unable to offer you somewhere to
visit, please contact the Pets As Therapy Placement Officer,
Vanessa Bonner.
Q. Does my dog have to wear a coat?
A. No this is an optional extra, although if your dog does wear a coat
it allows you to be immediately recognized as a Pets As Therapy volunteer.
Q. I pay by standing order, why does my
ID card run out before I get a new one?
A. We are unable to process renewals until the money has been received
into our bank account and appears on our bank statement, which we receive
weekly. There is usually a delay of a couple of weeks. If this causes a
problem with your establishment ask them to ring us and we will reassure
them that this is O.K.
Q. How do I log onto the members part of
the website?
A. You need to use your email address, your ID number and your computer
must be set to accept cookies. If this does not work, please check that you
have given us your latest email address. |